DES MOINES, IOWA — A guy walked into Old Navy while wearing one of the brand’s jackets. However, employees thought he stole the clothing and asked him to remove it.
According to James Conley, III, he was racially profiled and stereotyped while shopping in Old Navy on January 30, approximately at 6 p.m., CST. He was in the Old Navy at Jordan Creek.
Via Facebook, he posted as follows.
“Today I was racially profiled by the Old Navy store in West Des Moines, Iowa in Jordan creek. I was accused that I didn’t pay for my blue bubble jacket that I got for Christmas that I wore into the store. As I was checking out to purchase some hoodies, I was asked if I wanted to also purchase the jacket that I was wearing.”
Conley says he started laughing because he couldn’t believe what he was hearing. But, they were serious. You’ll see them scanning his jacket in the video below.
He notes that store manager Beau Carter told him, “Anytime someone wears Old Navy clothing,” they always have to scan them to insure it was previously purchased.
Yet, even if that were store policy, that’s not how the store manager allegedly came across.
According to Conley, he didn’t say, “Per store policy, we require any customer wearing Old Navy clothing to allow us to scan it. Could you please allow me to scan it, Sir?”
No. James says Beau Carter assumed he was stealing and asked if the man wanted to purchase the jacket as well.
BUT THE AUDACITY GETS WORSE
Conley continues as follows.
“Every time I go to this store I have on my same exact winter blue jacket and have never been asked to scan my clothing and the previous ‘non-black’ customers had on identical apparel as me from old navy but was never asked to scan their clothing. Then after they scan my jacket they try to make me repay for it??”
Even after they “rescanned” it and — given their explanation — should’ve seen that it was previously paid for, they still attempted to get him to pay again!
According to James Conley, III, district manager “Shannon” came out, and he requested she check the surveillance tape to prove that she and her fellow employees were in the wrong for racially profiling him.
“Once she confirmed that I was telling the truth (after watching the tape) she never came back out to apologize to me nor did the store manager Beau Carter.”
Note: Conley also notes that Shannon refused to give out her last name. However, according to LinkedIn, her name is Shannon Plagman. Hi, Shannon!
Interestingly enough, she already deleted her Twitter account. From the looks of things, she’s “Old Navy” to the core.
Anyway, instead of offering an apology — according to Conley — they simply asked that he not record them.
So, all in all, Conley left the store and vowed not to return to Old Navy.
All in all, let us know your thoughts about James Conley, III’s situation. If you have any comments, feel free to share them via our Facebook page.
[Featured Photo via James Conley, III / Facebook]